Terms & Conditions of Service

1. Acceptance of Terms

By accessing our website, subscribing to our SaaS billing plans, downloading the BillonDesk POS application, or utilizing our WhatsApp electronic invoicing services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the service.

2. Service Description & License

BillonDesk provides cloud-based point-of-sale, digital invoicing, table management, and inventory analytics software. We grant you a non-exclusive, non-transferable, revocable license to access and use the software in accordance with your subscribed tier (Starter, Professional, or Enterprise).

3. 14-Day Free Trial & Subscriptions

New merchants receive a 14-day free trial with full access to standard features without entering payment credentials. Following the trial period, continuous service requires choosing a monthly or annual subscription plan. Subscriptions renew automatically unless canceled before the renewal date.

4. Merchant Responsibilities & Tax Compliance

You are solely responsible for ensuring the accuracy of menu prices, catalog information, applied GST rates, and business legal credentials entered into the BillonDesk software. BillonDesk acts as a technology platform and is not liable for merchant tax miscalculations or local statutory non-compliance.

5. WhatsApp Delivery & Acceptable Use

Our WhatsApp digital invoicing feature is designed strictly for transaction receipt transmission, order updates, and legitimate customer service notifications. Using the platform for unsolicited promotional spam or sending prohibited content is strictly forbidden and may result in immediate account termination.

6. Limitation of Liability

To the fullest extent permitted by law, BillonDesk Technologies Private Limited shall not be liable for any indirect, incidental, consequential, or punitive damages resulting from internet interruptions, device hardware failures, or third-party telecom gateway delays.

7. Governing Law & Jurisdiction

These terms are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.